Which credit cards are accepted?
How can I be sure that my credit card information is secure?
We have the utmost respect for your privacy and security. We never divulge any information in our fully encrypted database account to anyone without your consent. Once you enter the reservations system to book a reservation, you are automatically taken into a secure booking engine that guarantees a safe and smooth transaction. We are very confident about the Internet security provided by Netscape's Secure Sockets Layer protocol (SSL). The security features built into Netscape Navigator, Internet Explorer, and AOL, protect your Internet communications with: server authentication, privacy using encryption, and data integrity.
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Who can I contact for help with the system?
You can make changes to a reservation through our View | Modify | Cancel. Also, if you need to talk to someone concerning a reservation or just need help, you can call:
United States +1 866 666 3344
Europe +90 212 291 9779
Other Areas +90 212 291 9779
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How do I know my reservation is confirmed?
We will send you a confirmation email after you complete your reservation. This email will include the dates of your reservation and the price. You may also confirm your reservation online by accessing View.
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How do I make changes to my reservations? (dates, names, hotels)*
To make changes to your existing reservation, access Modify and follow the prompts. If you wish to make a complete date change (eg: February 15 for 1 night to February 25 for 1 night) cancel your reservation completely and rebook.
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How do I reserve my hotel room?
The reservation process we have established is very simple. After you have entered the dates you would like to stay, you will need to click the "Display only available hotels" button in order to see what hotels are available on your dates and their rates. You may either click the "Book Now" button to begin the reservation process or review hotel descriptions by clicking "Hotel Information". After selecting your desired hotel you will be taken to a "Secure Reservation Request" form. There you will need to review the "Reservation Information" and fill in the blanks on the "Customer Information" section 3. The last part of the "Customer Information" section will ask you to enter your credit card information or choose to call or fax in the information. By paying with a credit card over our SECURE form, your request is processed immediately. However, some hotels may have waiting lists and require a confirmation time of 24-48 hours.
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What about the special discounts?
We negotiate contracts with thousands of individual hotels in advance for volume purchases and guaranteed availability. As a result, we are able to get great rates and we can offer great prices to consumers.
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What should I do if I have a question about a past reservation? (cancels, credits, etc.)
To look up a past date reservation, access Reservation History and follow the prompts.
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How do I make a reservation for someone else?
To complete a reservation for someone else, simply type in his or her name instead of yours for guest name. Use the billing address for the credit card you are using as the address.
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How do I cancel the reservations I have made? *
To cancel a reservation, access View | Modify | Cancel, and follow the prompts.
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Which credit cards are accepted?
Visa, MasterCard.
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